We listen if you need someone to talk to. We will not judge or inform you how to proceed.
This is certainly a service that is new. For urgent support please call 116 123.
Give us a call any moment, or night day
Anything you’re going through, you are able to contact us any right time, from any phone 100% free.
Phone 116 123
This will be a service that is new. For urgent support please call 116 123.
Write us a contact
Often recording your ideas and emotions will help you realize them better.
Email protected
Reaction time: twenty four hours
Write us a letter
Often writing out your thinking and feelings can better help you understand them
Self-help software
Keep an eye on the method that you’re experiencing, and obtain strategies for steps you can take to greatly help yourself cope, feel much better and stay safe in an emergency
More about our Listening Service
Is calling you free?
From the phone
This quantity is liberated to phone from both landlines and mobiles, including mobiles that are pay-as-you-go. You certainly do not need to possess any credit or phone allowance on the want to phone 116 123.
Emailing us on email protected is free.
Visiting us face-to-face in your neighborhood branch is free.
Yes. But please make certain you include very very very first type of our target to ensure your letter extends to us for free.
Freepost RSRB-KKBY-CYJK
Chris
PO Box 9090
STIRLING FK8 2SA
May be the service confidential?
Yes, except for in a few circumstances where our safeguarding policy means we may inform somebody, for instance, by calling an ambulance. Read more about once we try this.
Regarding the phone
Once you call Samaritans, your quantity just isn’t shown to the volunteer. The phones we use don’t have caller display home elevators them.
We may pose a question to your title, if you prefer not to because it’s a natural question to ask in a conversation, or because of something you have said to us, but you don’t have to tell us.
If you’ve emailed us, your current email address will never be proven to the volunteer.
You don’t have to share with us your title if you don’t desire to. Into the not likely occasion which you begin to see the Samaritan volunteer which you talked to down the road the road, the Samaritans volunteer will likely not acknowledge you, until you do therefore first. This really is to respect your privacy and also the privacy of the check out, until you desire to recognise it.
We are going to require your title and address to respond, but to keep up privacy, your page are shredded even as we have actually delivered you our reaction.
Just How quickly are you going to react?
In the phone
Us on 116 123, you will be put through to a volunteer at one of our 201 branches when you call.
We shoot for every person to have right through to some body right away, but often it is not constantly feasible because it is dependent on how many volunteers we now have from the phones in those days.
The amount additionally won’t show up on your own phone bill.
Once you email us at email protected, we seek to react in 24 hours or less.
You can examine our branches starting times here. It could be beneficial to phone ahead and organize a right time in the future in.
Us a letter we aim to respond within 7 days when you write.
Exactly what do I talk to you about?
People e mail us along with kinds of issues and just exactly just what could be a little problem to you are huge to somebody else.
You may be going right on through something brand brand brand new or have already been struggling to manage for quite a while, in any event, we are right right here should you believe you’ll need some additional help.
If what’s dealing with you is not about this list, be sure to get in touch still.
Typical reasons people e mail us are:
- Relationship and household dilemmas
- Loss, including lack of a pal or a member of family through bereavement
- Economic concerns
- Job-related anxiety
- University or stress that is study-related
- Isolation and loneliness
- Despair
- Painful and/or disabling real infection
- Hefty utilization of or dependency on liquor or any other medications
- Ideas of committing committing suicide
We won’t make choices you make for you, and we’ll support the decisions.
You might be the specialist all on your own life. Our advice or views are not important.
If you prefer advice, we possibly may manage to provide you with contact information for organisations that specialise in assisting with specific issues and circumstances.
Is it solution in my situation?
Are Samaritans spiritual?
We’re perhaps perhaps not spiritual. The web link between our title and any spiritual text is entirely coincidental.
Our audience won’t ever impose any attitudes that are personal thinking for you.
Let’s say i am d/Deaf, hard of hearing or have speech impediment?
Callers who’re d/Deaf or who have hearing or message impairments can e mail us for help by e-mail by utilizing email protected or using the Next Generation Text (NGT) solution.
Next Generation Text just isn’t particular to Samaritans and may be applied on any cell phone number. You are able to contact Samaritans in this method making use of 0330 094 5717. For quality, this solution does not utilize 116 123.
Let’s say I’m under 18?
You are able to nevertheless speak to us. We’re right right right here for you personally, anything you age. Our responsibility that is first is you, maybe maybe not your mother and father or guardian.
You are able to keep in touch with us about whatever is in your concerns, we’ll listen. This could consist of the manner in which you look, dilemmas at college or college, just exactly exactly how folks are dealing with you, and concerns about exams or cash.
Wemagine if We have psychological state problems?
It is possible to nevertheless speak to us. We offer the support that is same people who have mental health problems once we do for anybody else.
When you have a psychological state diagnosis, it is possible to explore it with us, or perhaps you may choose to speak with us about something different that’s troubling you, and that’s fine too.
We realize that folks because of the diagnosis that is same have quite various experiences. We’ll explore what managing your health that is mental issue for you personally. Your experience is considered the most important things to us, maybe not the label.
Because our volunteers aren’t trained psychological state experts, once you speak about your diagnosis or medicine, we might not necessarily know about the medical terms.
Shouldn’t I speak to relatives and buddies alternatively?
Many people would not have the help of buddies or household. Other people do have buddies or family members to keep in touch with, but discover that talking to somebody basic can be beneficial also.
We keep our conversations personal, therefore we can not pass the information you provide us with onto someone else so we will not judge or insist upon providing advice.